![Photo: Philipp Struth, Partner at Bregal Unternehmerkapital in Munich (Photo©Bregal))](https://cdn.fyb.de/wp-content/uploads/2024/07/philipp-struth-bregal-bregal-400x400.png)
BSI Software wins new investor Bregal Unternehmerkapital
Munich/Baden — Funds advised by Bregal Unternehmerkapital (“BU”) acquire a majority stake in Baden-based BSI Software AG, the leading provider of software solutions for customer relationship management (CRM) and customer experience (CX) in its focus industries. As part of BU’s investment, Capvis Equity V LP, the fund advised by the Swiss company Capvis AG, sold its shares after four years of successful partnership with BSI. The BSI management team remains invested and continues its successful work together with BU.
Holistic software platform for CRM & CX
For over 25 years, BSI has been delivering innovative software solutions for companies that want to lead the way in digitalization and customer centricity. More than 500 employees work “with heart and soul” for their customers and the “BSI Customer Suite”, which now comprises seven integrated products. The modern cloud solution is primarily used by demanding customers from the financial services, insurance, energy & utility and retail sectors to digitize relationships with millions of end customers in a customer-oriented, efficient and intelligent way. The BSI Customer Suite comes with an Industry Cloud, which integrates in-depth industry knowledge with specific processes and regulations into the software. Existing IT systems are always fully integrated via various standard connectors to enable a high degree of automation and a consistent data flow. The software and data are stored in Swiss or German data centers.
Markus Brunold, CEO of BSI comments: “BSI connects people and software. The BSI Customer Suite combines customer focus and industry expertise based on a mature no-code/low-code platform. With this recipe for success, we are continuing our growth strategy in Europe to inspire more customers.”
Successful partnership with Capvis in recent years
When Capvis joined the company in 2020, the aim was to continue BSI’s success story and at the same time provide further impetus for growth. Over the past four years, new software products have been developed, state-of-the-art cloud architectures rolled out and the industry modules expanded. BSI was also able to acquire three companies and expand the functionality of the Customer Suite with Snapview (GDPR-compliant video consulting), InSign (electronic signatures of the highest security level) and Riskine (software solution for consulting processes at banks and insurance companies).
André Perwas, Partner at Capvis, adds: “We were delighted when the founders and management decided to join Capvis in 2020. We have achieved a lot in this partnership and are convinced that BSI will also successfully shape the next chapter of growth.”
Partnership with BU continues to focus on customer-oriented growth and supports BSI’s expansion in Europe
With BU, BSI has gained a partner with outstanding experience in the software sector. BU is the largest mid-cap investor headquartered in the DACH region and has been active in the investment business since 2015.
“Of course, our customers and our products will remain the focus of our further growth strategy,” explains Markus Brunold, CEO of BSI. He explains: “With BU, we can simultaneously drive forward internationalization and expand in our focus industries within Europe.
Chris Rusche, co-founder and board member of BSI adds “the growing size allows us to continue to invest in our people and products. All our customers benefit from BSI’s success with a strong, comprehensive, European software platform for CRM and CX”.
Philipp Struth, Partner at BU (photo), says: “BSI impressed us not only with its innovative product portfolio, but above all with its unique corporate culture, which has turned a very large part of its workforce into true co-entrepreneurs. We are honored to be able to help shape and support BSI’s future growth as a BU.”
The parties have agreed not to disclose the financial terms of the transaction. The closing of the transaction is still subject to the approval of the relevant authorities.
About Bregal Entrepreneurial Capital
Bregal Unternehmerkapital (“BU”) is a leading private equity firm with offices in Zug, Munich and Milan. With a total of €7.0 billion in capital raised since its foundation, BU is the largest mid-cap investor headquartered in the DACH region. The funds advised by BU invest in medium-sized companies based in Germany, Switzerland, Italy and Austria. With the mission to be the preferred partner for entrepreneurs and family businesses, BU focuses on partnerships with market leaders and “hidden champions” with strong management teams and growth potential. Since its foundation in 2015, the funds advised by BU have invested over €3.0 billion in more than 100 companies with over 27,000 employees. More than 7,700 jobs were created in the process. BU supports entrepreneurs and families as a strategic partner to further develop, internationalize and digitalize their companies, helping them to create sustainable value responsibly and with a view to the next generation.
For more information, please visit www.bregal.ch/ or follow us on LinkedIn.
About BSI
With the BSI Customer Suite, the Swiss software manufacturer BSI offers a holistic, AI-supported platform for the digitalization of customer relationships. BSI provides everything that an excellent customer experience needs for banking, insurance, retail and energy & utilities. In addition to his many years of industry expertise, this also includes BSI’s CRM system with a generative 360° customer view and a BSI Companion. Around 230 corporate customers use BSI’s software to reach their more than 150 million end customers throughout Europe. Since its foundation in Switzerland in 1996, the company has established itself as the market leader in its focus sectors in the DACH region. Its customers include renowned companies such as ADAC, the Raiffeisen Banking Group, Signal Iduna, PostFinance and Merkur Versicherung. Software and people working together — that’s what BSI stands for.
www.bsi-software.com
About Capvis
Capvis AG in Baar is the exclusive advisor to the Capvis funds, which primarily acquire majority stakes in leading medium-sized technology companies. Its activities are based on many years of experience in creating local and global market leaders in the fields of healthcare, industrial technology and advanced services and software. Close cooperation with strong management teams ensures that the companies’ potential is fully exploited and long-term value is created. Capvis has been active in the private equity sector for more than 30 years and has invested more than 4 billion euros in 63 companies. The remarkable number of 10 IPOs documents the quality of the investments managed and developed by Capvis.
www.capvis.com